General info

No! Each tour will get off the bus at several select locations along the way.

Seating is first come, first served with the exception of Premium tickets (rows 2 through 5)

Guests that require special seating due to mobility concerns should note this during the online booking process or contact Histoury at least 24 hours prior to the tour. Guests that also need motorized lifts are required to directly contact Histoury at least 24 hours prior to the tour to help ensure that this type of vehicle can be secured.

If you have a number of people in your party that want to sit together, you should make sure to arrive 15-20 minutes early. Guests that arrive late or right at the starting time are much more likely to have to split up their group.

In most cases, tour are conducted on luxury coach buses. These buses are equipped with restroom facilities and are air-conditioned/heated. Other buses sometimes used are smaller luxury coach buses which do not have restrooms. Call ahead if you need confirmation on which type of bus will be used.

Buses are not equipped with lap or shoulder belts or harnesses.

Yes, but you need to contact Histoury directly before booking your tickets if you need to arrange a bus with a motorized lift. It is strongly recommended that you inform Histoury of this need at least 24 hours before the tour so as to better secure this type of vehicle for the tour.

The wheelchair lifts can accommodate up to approximately 600 pounds total. However, If you will be using a fold-up wheelchair and will be traveling with someone who can provide assistance on and off the bus, you do not need to inform us ahead of time as all of our buses have room in the luggage compartment to store it.

Buses are not equipped with lap or shoulder belts or harnesses.

We are committed to providing accessible tours to persons with mobility impairments and will make every reasonable effort to do so.

We cannot guarantee that guests with mobility concerns will be able to comfortably or fully access the buildings which we enter as part of the tour. Please contact Histoury directly at least 24 hours prior to the tour in order to discuss your needs and we will do our best to accommodate you.

Yes. Waitlists will be available online in the tours calendar. The online waitlists can be booked directly by you in the same manner that tickets would be purchased online. You may also contact Histoury for waitlist assistance.

Credit card information is collected when you sign up on the waitlist in order to make it more convenient to later process tickets, should spots on the tour open up.

If you sign up for the waitlist and seats become available, we will contact customers on a first come, first serve basis to offer the seats. You will be given a specified period of time within which you must confirm that you would like us to finalize the ticket purchase. We will not automatically finalize bookings for patrons that are on the waitlist.

We like to list specific houses ahead of time. Because these are private homes, there is a rare occasion that an emergency conflict may arise with a particular homeowner, so the particular stops are subject to change.

You can feel free to bring something of your own if it is neat and you’re sure to remove all garbage from the bus at the end of the tour.

Tours, unless otherwise noted, will include a reception during or immediately following the bus portion of the event.

Yes, but video and audio recording are not permitted.

VoiceMap’s audio tour app for iOS and Android uses your device’s GPS to play audio automatically, at the right time and place. Just install the app and download your tour, then go to the starting point and begin your walk, drive, cycle, train trip or even boat ride.

No, VoiceMap works entirely offline if there’s no data connection, so you don’t have to pay roaming fees. Just download the tour over WiFi before you get started.

Tours have a fixed starting point and follow a route to a fixed end location. This allows us to provide turn-by-turn-directions and improves the accuracy of automatic playback. It also helps tour publishers tell a better story, greater than the sum of its parts. But the VoiceMap app does have a Resume option, and this allows you to pick up a tour from the closest location and carry on with it whenever you like.

While Histoury makes every effort to provide on-time service, it does not guarantee its departure and arrival times, which may be delayed by any number of factors, including weather, traffic or road conditions, mechanical problems, or any other cause or condition beyond Histoury’s control.  Histoury reserves the right to cancel or change any tour, advertised schedule or route without notice. Histoury assumes no liability or responsibility for injury, loss, or damage to persons or property; inconvenience, delay, or expense arising from or caused by weather conditions, acts of God, war, accident, government restrictions or regulations or from an act or omission of any individual, traffic or road conditions, mechanical problems, or any other cause or condition beyond Histoury’s control.

Fares are subject to change without notice. Histoury is not liable for lost, stolen or destroyed tickets.  Tickets are non-refundable. Seating is on a first-come, first-served basis.

Histoury reserves the right, without refund of any portion of ticket purchase price, to refuse admission to or eject any person whose conduct is disorderly, who uses vulgar or abusive language, or fails to comply with the rules, terms, and conditions applicable to passengers on the tour.  If you witness disorderly conduct or suspect a problem with a fellow passenger please notify your Histoury tour guide.

By presenting your ticket for admission, you hereby consent to Histoury’s use of your voice, image, or likeness incidental to any video and/or audio-recorded program or photograph of the tour for any and all purposes without compensation to you.

Federal and state law prohibit smoking on the bus.

Video and audio recording on the bus is strictly prohibited.

Tours take place on luxury coach buses, which are air conditioned in the summer and heated in the winter. Buses are equipped with on-board restrooms. Buses are not equipped with lap or shoulder belts or harnesses. We are committed to providing accessible tours to persons with disabilities and are able to provide accessible vehicles for passengers with mobility impairments. Notice of the need for an accessible vehicle at least 24 hours in advance is strongly recommended so as to guarantee the timely provision of an accessible vehicle. The wheelchair lifts can accommodate up to approximately 600 pounds total. However, If you will be using a fold-up wheelchair and will be traveling with someone who can provide assistance on and off the bus, you do not need to inform us ahead of time as all of our buses have room in the luggage compartment to store the fold-up wheelchair.

For general questions, please call 212-683-7833.